James entered the HVAC/R wholesale industry at an early age. He attended Votech for HVAC while in high school, and worked for a local wholesaler as a warehouse worker/counter trainee after school. After graduating high school and Votech in 1985, he stayed with the company for 4 more years. Then, in July of 1989, James joined the ARS family as a counter salesman. Less than 5 years later, he was promoted to the position of Store Supervisor. James became Branch Manager of the Norfolk, Virginia location of ARS in May of 2001, and that store still remains in his capable hands.